Notes

• “Most of us have grown up seeing the world as a place of limitation rather than as a place of inexhaustible treasures. A world of competition rather than one of co-creation.”
• “the world treats you more or less how you expect to be treated.”
• “you’re saying people don’t take advantage of you because you don’t expect them to? That because you don’t focus on selfishness and greed, even when it’s all around you, doesn’t impact you much.”
• “There’s nothing wrong with making money. Lots of it. It’s just not a goal that will make you successful.”
• “All the great fortunes in the world have been created by men and women who had a greater passion for what they were giving—their product, service or idea—than for what they were getting. And many of those great fortunes have been squandered by others who had a greater passion for what they were getting than what they were giving.”
• “Everyone likes to be appreciated,” said Ernesto.”
• “People will do business with and refer to those they know, like and trust.”
• “exceed people’s expectations, and they’ll pay you even more.”
• “All the great fortunes in the world have been created by men and women who had a greater passion for what they were giving—their product, service or idea—than for what they were getting. And many of those great fortunes have been squandered by others who had a greater passion for what they were getting than what they were giving.”
• “The First Law : THE LAW OF VALUE Your true worth is determined by how much more you give in value than you take in payment.”
• “Your income is determined by how many people you serve and how well you serve them.”
• “Your compensation is directly proportional to how many lives you touch.”
• “If you want more success, find a way to serve more people. It’s that simple.”
• “Everybody can be successful because anybody can give.”
• “Your life works the same way,” she said. “You just make it up. Being broke and being rich are both decisions. You make them up, right up here.”
• “Your influence is determined by how abundantly you place other people’s interests first.”
• “whatever it is,’ he said, ‘you can excel by adding value. If you need money,’ he said, ‘add value. And if you need a lot of money, add value.”
• “What if you need a lot of money fast?’ He nodded, smiled and said, ‘Then find a way to add a lot of value fast! “
• “no matter what your training, no matter what your skills, no matter what area you’re in, you are your most important commodity. The most valuable gift you have to offer is you.”
• “Reaching any goal you set takes ten percent specific knowledge or technical skills—ten percent, max. The other ninety-plus percent is people skills”
• “The most valuable thing you have to give people is yourself. No matter what you think you’re selling, what you’re really offering is you.”
• “It’s not better to give than to receive. It’s insane to try to give and not receive.“Trying not to receive is not only foolish, it’s arrogant. When someone gives you a gift, what gives you the right to refuse it to deny their right to give?
• “Receiving is the natural result of giving. If you give and then try to stop the receiving that comes back, you’re like King Canute watching the tide roll out and commanding it not to come back in. It has to come back in, just as your heart has to contract after relaxing.”
• “the secret to success,” Joe went on, “to gaining it, to having it, is to give, give, give. The secret to getting is giving. And the secret to giving is making yourself open to receiving.”
• “The point is not what you do. Not what you accomplish. It’s who you are.”